McSilver and NYS Health Foundation Help Safety Net Providers Leverage EHR

PUBLISHED ON September 10, 2016

The McSilver Institute, with the generous support of the New York State Health Foundation, has partnered with four major Electronic Health Record (EHR) vendors in New York State to create custom reports that will help providers inform and improve their clinical and business practices. Focusing on payer mix, service delivery, and program census, the reports provide behavioral health agencies with information key to thriving in a value-based system and help to better understand and serve their client populations through the use of data-driven outcomes. McSilver’s Executive Officer, Andrew Cleek, says, “This initiative is a great example of key stakeholders coming together to improve services for poverty impacted communities and support New York’s safety net. Thanks to the New York State Health Foundation, these reports will be made available at no cost to all behavioral health providers statewide who use Accumedic, IMA, Foothold Technology, or Netsmart.”

The project was driven by robust input and feedback from a Performance Improvement Network made up of a group of NYS behavioral health agency representatives in order to address their most critical reporting needs. At a training being held in Albany on September 26th - Measuring Outputs, Preparing for Outcomes - providers will have the opportunity to learn how to implement these new reports as well as the role of outcomes and data-driven decision making in a transformed healthcare landscape. The following day, the New York State-funded, McSilver Institute-directed Managed Care Technical Assistance Center (MCTAC) will co-sponsor a conference with the NYS Offices of Mental Health (OMH) and Alcoholism and Substance Abuse Services (OASAS), and the Health Foundation for Western and Central New York to continue the conversation on the behavioral health vision for value-based systems and payment models.

The McSilver Institute works through the Community Technical Assistance Center, MCTAC, and similar initiatives to ensure that individuals living in poverty can access high quality behavioral health services during New York State’s transition to Medicaid managed care, and that safety net providers have the information and capacity they need to operate in a rapidly changing healthcare landscape. The McSilver Institute recognizes the negative impact of poverty on health outcomes, exemplified in its emphasis on the social determinants of health, and works to dismantle the systemic barriers that prevent access to healthcare. Partnerships with state and local government, Managed Care Organizations (MCOs), the provider community, and committed stakeholders such as the New York State Health Foundation, are key to providing technical assistance that supports system wide change.